I am booked on a Ryanair flight to Spain on Saturday. Obviously, I am not going however, Ryanair are not cancelling the flights, which means that I cannot get a refund. It is impossible to go on the site and get a refund for anything. There are problems with the site accepting booking references of people whose flights have been cancelled. It keeps telling them that their ref is wrong. Funnily enough, if you want to change dates, it does work! Once flights ARE changed, it then charges you twice for luggage, and the new dates prices are far and away much more than if you were making a direct booking. I am assuming here that Ryanair are avoiding cancelling flights so they can avoid refunding people. They are unable to get through on app/website/web chat/email/DM/ or phone so are appearing as a no show, therefore no refund.
Originally Posted by: chelseagirl